ORDER PROCESSING:

PLEASE ALLOW 24 HOURS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS. DOJJED ECOMMERCE PVT LTD. DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS. ALL ORDERS SHIP FROM KERALA, INDIA.

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER.

DUE TO HIGH DEMAND, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER FOR THE AMOUNT INITIALLY PAID. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT.

ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND CAN BE CANCELLED BY DOJJED ECOMMERCE PVT LTD. AT ANY TIME.

ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENTS TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED. 

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.

PRE-ORDER POLICY:

ITEMS THAT ARE MARKED AS PRE-ORDER ARE EXPECTED TO SHIP UPON ARRIVAL TO OUR FACILITY. ALL CUSTOMERS ARE CHARGED AT CHECKOUT FOR PRE-ORDER ITEMS TO THE PAYMENT METHOD PROVIDED. ONCE YOUR ORDER HAS BEEN PLACED, WE ARE UNABLE TO CANCEL OR MODIFY. SHOULD YOU HAVE ANY QUESTIONS PLEASE CONTACT OUR TEAM AT DOJJED.CLUB@GMAIL.COM

SHIPPING METHODS:

FOR ORDERS WITHIN INDIA, DOJJED ECOMMERCE PVT LTD. OFFERS COMPLIMENTARY 4-7 DAY STANDARD SHIPPING.

INTERNATIONAL SHIPPING: 

DOJJED ECOMMERCE PVT LTD. OFFERS WORLDWIDE SHIPPING. DELIVERY DUTIES AND FEES ARE DEPENDENT ON SHIPPING LOCATION. REACH OUT TO DOJJED.CLUB@GMAIL.COM  WITH ANY QUESTIONS ABOUT INTERNATIONAL SHIPPING ABILITIES.

ALL INTERNATIONAL ORDERS WILL BE SHIPPED VIA DHL/BLUEDART/ EXPRESS/UPS/COURIERVIA. SHIPPING TIMES ARE NOT GUARANTEED AND DO NOT ACCOUNT FOR THE 24 HOUR ORDER PROCESSING WINDOW.

 

PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS AND OR PROCEED TO OUR CHECKOUT PAGE FOR CALCULATION.

CUSTOMER SERVICE HOURS:

MONDAY – SATURDAY | 11:30 AM – 7:00 PM IST | +91 9048394583

PLEASE NOTE THAT DOJJED OBSERVES THE FOLLOWING HOLIDAYS:

  • DIWALI
  • NEW YEAR’S DAY
  • INDEPENDENCE DAY
  • CHRISTMAS EVE
  • CHRISTMAS

LOST PACKAGES:

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, DOJJED ECOMMERCE PVT LTD.  IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.

IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT DOJJED.CLUB@GMAIL.COM

FINAL SALE ITEMS:

DURING ANY SALE/PROMOTION PERIOD, ALL SALES ARE FINAL. DOJJED ECOMMERCE PVT LTD. RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE. NO ADJUSTMENTS WILL BE MADE FOR YOUR PURCHASES IF DOJJED ECOMMERCE PVT LTD. LOWERS THE PRICE OF AN ITEM YOU HAVE ALREADY PURCHASED.

DOJJED ECOMMERCE WILL MAKE ANY CHANGES TO THE SHIPPING POLICY DUE TO SOME BUSINESS REASONS, KEEP TRACKING THIS PAGE FOR LATEST GUIDELINES.